FAQ’s
Questions we get asked a lot, which may help you before enquiring…
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Do you have a showroom?
Unfortunately we do not have a showroom to showcase our wide range of products. It is currently not a necessity to the business.
We do however have samples of our framework to show upon a site survey, a wide portfolio of photos in which we can send to you, referrals to speak with and provide drawings to sign off on before anything is put into manufacturing.
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Do you carry out a survey?
Yes. One of our partitioning experts will visit your site to carry out a professional survey. They will take accurate measurements, check the site access and location. We will then manufacture the partitioning to our survey dimensions. We do not manufacture to your dimensions.
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Do we need Film/Manifestation on the Glass?
To comply with Building Regulation Document N and M it is required, by law, that a minimum of 2 rows of dots or squares are applied to full height glass partitions to denote that it is glass. Unless specifically requested to the contrary, we include the minimum manifestation requirement within your quotation.You may also wish to use a bespoke film manifestation design. We would be pleased to quote for your specific requirement, think of a design, we can do it!If Manifestation is not ordered from us then we take no responsibility for any injury or claim arising, we have informed you of this requirement.
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How long will it take to complete my partition?
Our typical installation time is 14 working days from the point of final measure. This applies to 95% of what we do. Certain specialist products do have extended manufacturing times i.e. fire-rated glazing will be 4 to 6 weeks.
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Do you offer discounts?
In most cases our discounts are already built in to our pricing structure e.g. the larger the project, the better your price becomes.
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What happens if there is pipework or data trunking in the way?
We have a number of workaround methods to cope with obstructions that lie in the path of the proposed glass partitioning. These including ‘notching’ the glass, ‘shaping’ the glass and track work, and the use of packing pieces. Please contact us to discuss this further, as we can often provide images to illustrate the proposed solution.
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Do you do Supply Only?
The quick answer is No. We want to take control of the work, on your behalf, to make sure you get what you need and bear the risk of error ourselves.